Evil has a name: bicycle
“Too many bikes in the train. They [the Bahn managers; note from the editor] should introduce a fee for the bikes and the amount of bikes in the train will drop. The bikes are a big problem.”
I do have a better proposal to make: Raise the ticket prizes extraordinary, so that no one can affort taking the train. I’m pretty sure, that this not only solves the bike problem, it will also solve the issues with the customers ;) They even demand service for they money - unbelievable.